Returns & Exchanges

At DugRaj, we are committed to your satisfaction and offer a seamless return process for items in original condition within 30 days of delivery. Whether you need a different size or a full refund, our team is here to ensure a smooth experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is unused.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.